I’m sitting in a course on call centre design, and yesterday there was mention of Erlangs, which are a unit of measure of the volume of traffic on a telecommunications network. These Erlangs can be used to calculate how many agents a call centre needs (or, given the number of agents, what service level [...]
Curious Inventor
uC Hobby
Both have some good links and projects for uC hobbiests.
For some one off scripts I wanted to make use of a couple of models I created. I had no idea how simple it would be to load the rails environment from within a script:
require ‘config/environment.rb’
p MyModel.find(:first)
Sweet! Rails is so… thoughtful.
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